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CATALOGUE

Design and Maintenance per hour

A clean website with some enhanced functionality

Contract Period

Retainer (Monthly for 1-year)

Ad Hock (Once-off)

Support Priority

Standard Priority (10 working day turnaround)

High Priority (5 working day turnaround)
Hours

1 – 3 Hours per month per hour

3 – 6 Hours per month per hour

6 – 10 Hours per month per hour

10+ Hours per month per hour

Hours
Hours

1 – 3 Hours per month per hour

3 – 6 Hours per month per hour

6 – 10 Hours per month per hour

10+ Hours per month per hour

Hours
Hours

1 – 3 Hours per month per hour

3 – 6 Hours per month per hour

6 – 10 Hours per month per hour

10+ Hours per month per hour

Hours
Hours

1 – 3 Hours per month per hour

3 – 6 Hours per month per hour

6 – 10 Hours per month per hour

10+ Hours per month per hour

Hours
Included

Adding / modifying content

Sourcing / editing graphics

Design and layout

Adjusting existing functionality

Excludes

Adding pages or functionality to your website

Terms

Turnaround times are estimates (Depending on the scope of the request it may be take longer or be completed sooner)

If requests cannot be completed within the given chosen turnaround time a specific timeframe will be communicated

Turnaround times commence from the date that we have received all of the required information and/or resources

Requests need to be submitted via the support request portal (An account with login details will be provided to you)

Time taken to have meetings and/or clarify information will be billed for at the selected rate

Design and Maintenance per hour quantity

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